Call Statistics History

2020

Dispatch Jan Feb Mar Apr May June July August Sept Oct Nov Dec YTD
Inbound 911 Calls 3933 3388 3390 3324 3960 3987 4454 3757 3453 3515 3682 3507 44,350
Abandoned 911 Calls 291 240 274 267 292 264 322 289 293 303 313 302 3,450
Total 911 Calls 4224 3628 3664 3591 4252 4251 4776 4046 3746 3818 3995 3809 47,800
Admin Inbound Calls 6818 6185 6985 6095 7180 8191 7781 7712 7249 7306 6954 7129 85,585
Admin Outbound Calls 3095 2885 2921 2944 3232 3090 3260 3607 3348 3551 3195 3028 38,156
Total Admin Calls 9913 9070 9906 9039 10412 11281 11041 11319 10597 10857 10149 10157 123,741
Total Phone Calls 14137 12698 13570 12630 14664 15532 15817 15365 14343 14675 14144 13966 171,541
CCPD Total Event Count 4111 3935 3909 3949 4357 4579 4728 4728 4864 5010 4885 5177 54,232
CCPD Reports Taken 596 513 507 455 459 466 466 517 529 502 539 551 6,100
DHSPD Total Event Count 3309 2924 3224 3113 3461 4468 3678 3836 3787 3882 3466 3485 42,633
DHSPD Reports Taken 440 345 439 364 401 376 351 429 392 412 363 341 4,653
Fire Reports Taken 589 506 445 413 546 529 603 538 480 540 498 619 6,306

2019

Dispatch Jan Feb Mar Apr May June July August Sept Oct Nov Dec YTD
Inbound 911 Calls 3790 3392 3838 3893 3904 3957 3982 3712 3591 3788 3471 3555 44,873
Abandoned 911 Calls 255 219 297 310 309 278 258 271 263 250 234 248 3,192
Total 911 Calls 4045 3611 4135 4203 4213 4235 4240 3983 3854 4038 3705 3803 48,065
Admin Inbound Calls 6129 5695 6288 6463 6507 6436 6676 6398 6255 7063 6577 6557 77,044
Admin Outbound Calls 2969 2786 2924 3221 2965 2919 2931 2997 2973 3046 2935 2873 35,539
Total Admin Calls 9098 8481 9212 9684 9472 9355 9607 9395 9228 10109 9512 9430 112,583
Total Phone Calls 13143 12092 13347 13887 13685 13590 13847 13378 13082 14147 13217 13233 160,648
CCPD Total Event Count 3879 3533 4004 4196 4074 4267 4246 3928 3878 4046 3724 3653 47,428
CCPD Reports Taken 532 527 546 580 553 475 533 449 498 536 493 472 6,194
DHSPD Total Event Count 2622 2420 2388 2770 3072 3080 3446 3245 3189 3399 3372 2938 35,941
DHSPD Reports Taken 363 329 379 341 359 337 386 350 343 367 398 367 4,319
Fire Reports Taken 542 453 519 501 478 516 516 529 495 483 506 521 6,059

2017

Dispatch Jan Feb Mar Apr May June July August Sept Oct Nov Dec  YTD 
911 Calls 3695 3485 4095 3955 3924 3903 4081 3931 3623 3941 3818 4054       46,505
Abandoned 911 Calls 388 335 299 277 317 274 248 222 224 301 229 282       3,396
Total 911 Calls 4083 3820 4394 4232 4241 4177 4329 4153 3847 4242 4047 4336      49,901
Admin Inbound Calls 7176 6663 3835 7065 6929 6549 6753 6699 6237 6723 6345 6708      77,682
Admin Outbound Calls 3315 3033 7882 3283 3200 3534 3562 3281 3179 3516 3195 3281      44,261
Total Admin Calls 13920 12821 15366 13909 13582 13316 13643 13227 12546 13684 12795 13367    162,176
Total All Calls 18003 16641 19760 18141 17823 17493 17972 17380 16393 17926 16842 17703  212,077
CCPD Event Count 4106 3893 4113 3781 3813 4043 4160 3888 3594 3638 2907 3771      45,707
CCPD On-Views 986 994 778 647 688 809 912 840 777 782 708 958 9,879
CCPD – Cite Hazard 165 226 166 105 120 176 173 192 136 120 148 142 1,869
CCPD – Cite Non Hazard 137 108 93 59 74 79 55 69 44 50 38 45 851
CCPD – Liaison 16 26 21 12 14 4 11 18 13 15 10 11 171
CCPD Reports 542 533 571 520 535 520 580 533 568 611 431 531 6,475
DHSPD Event Count 3018 2634 2813 2742 2759 2756 2652 2688 2791 2562 2587 2810 32,812
DHSPD On-Views 784 661 576 495 508 616 503 654 738 42 16  5,593
DHSPD Reports 444 366 431 441 407 424 418 356 334 381 381 446     4,829
Fire Reports Taken 507 429 516 475 489 471 494 469 459 423 357 481    5,570

2016
Dispatch Jan Feb Mar Apr May June July August Sept Oct Nov Dec YTD
911 Calls 4265 4068 4645 4394 4627 4376 4272 4270 3960 4155 3661 3750 50,443
Abandoned 911 Calls 636 589 624 690 678 828 750 797 570 733 387 338 7,620
Total 911 Calls 4999 4697 5273 5084 5306 5206 5023 5069 4532 4891 4051 4088 58,219
Admin Inbound Calls 7141 6814 7947 7529 7457 7164 7304 4529 6599 7370 6583 6930 83,367
Admin Outbound Calls 4447 3837 4952 4721 4927 4739 4628 4529 4164 4604 3375 3329 52,252
Total Admin Calls 11757 10746 12912 11808 12403 11916 11939 11563 10774 11989 12199 13594 143,600
Total All Calls 16841 15511 18379 17019 17869 17201 16975 16646 15317 16896 16251 17682 202,587
CCPD Event Count 4020 4112 4454 4126 4263 4297 4350 4202 3962 4094 3890 4078 49,848
CCPD On-Views 714 829 721 688 734 911 926 815 787 638 869 858 9,490
CCPD – Cite Hazard 73 131 89 67 102 173 127 61 60 46 146 148 1,223
CCPD – Cite Non Hazard 81 64 77 45 38 29 64 73 48 73 108 132 832
CCPD Reports 573 541 564 508 531 438 452 613 443 449 445 594 6,151
DHSPD Event Count 2888 2800 3008 2980 3163 3024 2945 2879 2957 2984 2816 2801 35,245
DHSPD On-Views 451 521 521 580 641 462 468 534 664 519 583 606 6,550
DHSPD Reports 450 422 513 431 469 422 372 423 399 396 440 381 5,118
Fire Reports Taken 484 452 536 456 525 441 473 412 452 434 429 485 5,579

2015

Dispatch Jan Feb Mar Apr May June July August Sept Oct Nov Dec YTD
911 Calls 4158 4142 4708 4509 4282 4456 4635 4588 4280 4375 3913 4184 52,230
Abandoned 911 Calls 665 735 801 691 627 748 810 802 870 730 626 617 8,722
Total 911 Calls 4828 4893 5531 5308 4981 5254 5458 5419 5168 5110 4541 4847 61,338
Admin Inbound Calls 6963 6855 7326 6989 6956 6948 7350 6913 6442 7095 6578 7012 83,427
Admin Outbound Calls 4009 4225 4429 4288 4446 4764 4975 4799 4444 4295 3730 3940 52,344
Total Admin Calls 11031 11122 11803 11410 11463 11719 12395 11722 10907 11401 10318 11010 136,301
Total All Calls 15870 16044 17366 16829 16526 17018 17878 17174 16089 16521 14868 15900 198,083
CCPD Event Count 4101 3974 4325 4341 3923 4184 4190 4034 3945 4066 3838 4159 49,080
CCPD On-Views 792 720 799 910 665 804 730 707 812 743 721 847 9,250
CCPD – Cite Hazard 72 90 153 247 136 164 91 113 110 67 129 163 1,535
CCPD – Cite Non Hazard 103 93 64 73 39 94 44 44 41 79 59 112 845
CCPD Reports 472 536 574 515 532 565 491 384 509 573 494 482 6,127
DHSPD Event Count 2659 2497 2893 2683 2743 2975 3164 3221 2841 2991 2624 2861 34,152
DHSPD On-Views 442 362 458 355 303 352 520 445 374 406 373 463 4,853
DHSPD Reports 414 431 510 443 522 438 456 438 412 437 429 444 5,374
Fire Reports Taken 450 447 434 417 391 397 444 400 389 448 448 490 5,155
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