68-700 Avenida Lalo Guerrero, Cathedral City, CA 92234
Non-Emergency: 760-770-0362 info@cathedralcity.gov

Call Statistics

2015

Dispatch Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Total
 911 Calls 4158 4142 4708 4509  4282 4456  17,517
911 Hang ups  665 735 801 692  627  748 2,892
 Total Non Emer Calls 11,031 11,122 11,803 11,410 11463  11719  45,366
 Total Dispatch Calls*  15,870  16,044 17,366 16,829 16526  17018 66,109
 CCPD Events  4101 3974 4325 4341  3923 4184  16,741
CCPD On-Views  792  720 799 910  665  804  3,221
 CC Total Events 4893  4,694  5,124 5,251  4588 4988 19,962
DHSPD Events 2659  2497 2893 2683  2743 2975  10,732
DSHPD On-views 442  362 458 355  303  352  1,617
 DHS Total Events 3101  2,859 3,351 3,038  3046 3327  12,349
CCFD Reports Taken 450  447 434 417 391  397  1,748
Total Events 8,444 8,000  8,909 8,706  8025  8712 34,059

*Variations occur due to calls being dropped before a connection is completed.


The CCPD Dispatch Center handles, on average, about 550 calls per day. The data suggests CCPD will handle almost 200,000 phone calls (emergency and non-emergency) in 2015.

2014

Dispatch Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Total
 911 Calls 3974 3493 3932 3687 4029 3889  3918 3988  3843 4010  3805 4233 46,801
911 Hang ups  694 500 663 596  746 722 545 546 775 727 704 669 7,887
 Total Non Emer Calls
11,109
9,314
11,119
10,780
11,622
10,877
 10,769
10,946
11,087
 11,274
 10,279
11,134
 130,310
 Total Dispatch Calls*
 15,793
 13,314
15,725
15,078
16,407
15,496
15,242
 15,486
15,719
 16,020
14,803
 16,050
185,133
 CCPD Events  4657 3999 4482 4069 4189  3700 3752  3802 3688  3805 3692  3871  47,706
CCPD On-Views  1508  1275 1354 1023 968  763  754  719 764 744  693  619  11,184
 CC Total Events 6165  5274  5836 5092 5157  4463 4506 4521 4452  4549 4385 4490 58,890
DHSPD Events 2992  2589 2968 2545  2817 2665 3047 2978 2940  3070  2547 2683  33,841
DSHPD On-views 764  688 839 500  632  579  724 857 765  791 590 447  8,176
 DHS Total Events 3756  3277 3807 3045 3449  3244 3771 3835 3705  3861 3137  3130 42,017
CCFD Reports Taken
450  396 420 408 426 408 375 409 416 402 379 453  4,942
Total Events
10,371
8,947
 10,063
8,545
9,032
8,115
8,652
8,765
 8,573
8,812
7,901
 8,073
105,849

 

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